Ascom Service - Ascom

Abi Trailers After Sales

QUICK, SAFE RESOLUTIONS AND GOOD CUSTOMER SUPPORT
For Abi Trailers Srl Customer Care and Satisfaction are mandatory.
Prompt and competent availability over the phone, good maintenance policies, worldwide support, Local Service Assistance Centers featuring spare parts stocks are key-factors to minimize costly downtime.
Main Activities are :
SUPPORT
A Call Center with service technicians is available every working day from Monday to Friday from 8 a.m. to 7:00 p.m (Italy time) to discuss about technical problems over the telephone, exchanging pictures via e-mail of the problem which is affecting the mobile marine lift, helping the client for troubleshooting etc.
REPAIR
Our Assistance Centers guarantee on site intervention In the event of serious breakdowns which need emergency support and service.
SPARE PARTS
Abi Trailers warehouse is well-stocked with components and spare parts to be shipped worldwide according to Customer's requests. Some parts are also available at our local Assistance Centers.
MAINTENANCE CONTRACTS
We can propose customized scheduled maintenance contracts, based on Clients needs.
Do not hesitate to contact us for a quotation,
wherever you are in the world
OFFICE - Ascom
OFFICE
(+ 39) 059.558392
Assistance centers